Refund policy

All sales are final. 

For our ready to eat pick up only products, as everything is made to order, in the event of no shows, don't worry about food wastage as we will donate your order to the nearest shelter. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please do contact us if you have any questions at hello@sibeiho.com.